Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of the Desert Lotus Retreat website and any enquiries or interactions you make through it. By accessing or using this website, you agree to these terms.

Desert Lotus Retreat provides desert tour services, including camel treks, 4x4 excursions, private trips, and desert yoga experiences, based in M'Hamid El Ghizlane, Morocco.

2. Website Use

You may use this website for lawful purposes only. You agree not to use this website in any way that may damage, disable, overburden, or impair the website or interfere with any other party's use of the website.

The content on this website is provided for general information purposes. It is subject to change without notice.

3. Tourism Information

The information provided on this website about desert tours, destinations, weather conditions, and travel experiences is based on our local knowledge and experience. While we strive to provide accurate information, we cannot guarantee that all details are complete, current, or error-free.

Travel conditions in the Sahara desert can vary. We recommend contacting us directly for the most up-to-date information about conditions, availability, and trip details.

4. Trip Descriptions

The trip descriptions, itineraries, and photographs on this website are intended to give you a general idea of our services. Actual trips may vary depending on weather conditions, group preferences, and other factors.

Photographs on this website are representative of the experiences we offer but may not reflect exact conditions at the time of your trip.

5. Prices and Availability

Any prices or availability information shown on this website are indicative and subject to change without notice. Final pricing and availability are confirmed directly between you and Desert Lotus Retreat before any booking is made.

We do not guarantee that prices shown on the website are always current or that availability indicated is accurate at the time of your visit.

6. Enquiries and Bookings

When you make an enquiry through this website (via WhatsApp, email, or contact forms), you are inviting us to discuss the possibility of a booking. No booking is confirmed until we have explicitly agreed on all details, including pricing, dates, and conditions, and you have received confirmation from us.

Any specific booking terms, payment conditions, cancellation policies, and refund terms will be communicated and agreed upon directly between you and Desert Lotus Retreat at the time of booking.

7. User Responsibilities

When using this website and our services, you agree to:

• Provide accurate and complete information when making enquiries
• Respond to communications in a timely manner
• Inform us of any relevant health conditions, dietary requirements, or special needs before your trip
• Follow the guidance of your guide during desert activities for your safety

8. Third-Party Services

Our website integrates with third-party services including Google Maps, WhatsApp, and social media platforms. Your use of these services is subject to their own terms and conditions. We are not responsible for the availability, accuracy, or practices of these third-party services.

9. External Links

This website may contain links to external websites. These links are provided for your convenience only. We do not endorse or assume responsibility for the content, privacy policies, or practices of any external websites.

10. Intellectual Property

All content on this website, including text, photographs, graphics, logos, and design elements, is the property of Desert Lotus Retreat or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.

11. Website Availability

We strive to keep this website available at all times, but we cannot guarantee uninterrupted access. The website may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

12. Changes to Website Content

We reserve the right to modify, update, or remove any content on this website at any time without prior notice. We are not liable for any consequences arising from such changes.

13. Limitation of Responsibility

To the fullest extent permitted by applicable law, Desert Lotus Retreat shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Your use of or inability to use this website
• Any errors or omissions in the website content
• Any unauthorized access to or alteration of your data
• Any third-party services or external links

Our total liability for any claim arising from your use of this website shall not exceed the amount you paid us, if anything, for the use of this website.

14. Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated date. Your continued use of this website after any changes constitutes acceptance of the new terms.

15. Contact

If you have any questions about these Terms & Conditions, please contact us:

• Email: retreatdesertlotus@gmail.com
• WhatsApp: +212 6 09 99 39 18
• Location: M'Hamid El Ghizlane, Morocco